SHIPPING

FREE Shipping Domestic & International 

Free standard shipping on all orders worldwide 

$10 Express shipping 

 

Time

Dispatch: All orders will be dispatched within 1-2 business days after purchase. They will be dispatched directly from the Netherlands or Australia. 

Postage Time: Standard Shipping: 2 - 3 business days

                      Express Shipping: 1 - 2 business days

 

PLEASE NOTE: SUNNY CORDS cannot be held accountable for delays in shipping times as these are just an estimated time frame and can often exceed the time advised by Australia Post and Post NL.

 

The estimated Shipping times are as follows:

Netherlands 1-2 business days 

Australia  1-2 business days

New Zealand - 3-7 business days

USA & Canada - 5-12 business days

Asia - 5-12 business days

  • Hong Kong
  • Japan
  • South Korea
  • Singapore

Western Europe - 3-5 business days

  • Austria
  • Belgium
  • Denmark
  • Finland
  • France
  • Germany
  • Iceland
  • Ireland
  • Italy
  • Luxembourg
  • Norway
  • Portugal
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom

 

PLEASE NOTE: We will do our best to ensure you receive your items as quickly as possible! However, the above shipping times are not guaranteed and are to be used only as a guide. We do not take responsibility for any delays in shipping. SUNNY CORDS is not responsible for any duties and/or taxes imposed. We are not responsible for any items held or detained by customs. It is advised that the customer contact their customs office to enquire about any taxes, duties or import regulations before ordering.

Don't see your country listed above? Please contact us via the "Contact Us" form to enquire about shipping to your country.

EXCHANGE & RETURNS

  • SUNNY CORDS does not offer refunds for change of mind, although if you are unhappy with your order we do offer exchanges, please email us in order to lodge an exchange inquiry. You must notify us via email within 5 days from receiving your order.
  • Package must be shipped using a traceable method (tracking number), SUNNY CORDS is not responsible for any lost or damaged items when returning the product.
  • Customers will be responsible for paying the costs of shipping when exchanging or refunding.
  • Exchanges will only be accepted for items in their original condition and packaging. SUNNY CORDS holds the right to refuse exchange for damaged or mistreated items
  • If you have received the incorrect item or an item that is faulty please notify us immediately via email and we will ensure that your order is fulfilled correctly. In these situations, SUNNY CORDS will bare all return shipping costs
  • All sale transactions are final and thus are not eligible for exchange unless deemed faulty or damaged due to a fault of our own

 

If you have any further questions or need assistance please                                   contact info@sunny-cords.com.au